P.F. Gift Cards
Gift cards are delivered by email and contain checkout redemption instructions. Our gift cards have no additional processing fees and no expiration dates.
Gift cards are available to use at pfcandleco.com only (not available on pfcandleco.eu or for in-store purchases).
- Safe payments via Paypal®
100% Moneyback Guarantee.
- 24/7 assistance
We have 24/7/365 Email Support. Please contact us if need assistance.
- Worldwide tracked shipping.
Tracking numbers will be emailed to you once the item is shipped!
- No hidden fees!
If you don’t have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
USA and Canada: 7 - 14 Business days
Oceania: 7 - 21 Business days
Europe: 5 - 10 Business days
Latin America: 10 - 25 Business days
Other countries: 14 - 30 Business days
Orders can be cancelled or modified within 2 hours after being placed
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
International orders: It may take additional days if orders have to go through customs.
Free Shipping for all U.S. orders over $69
We need to take 1-3 days to process the order after you done the payment. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at contact us and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day and Halloween or Christmas, production and delivery time might extend a few days longer. Our cut-off times should be publicly shown on our website. We do not guarantee the on time arrival or take responsibility for late delivery of orders placed after cut-off dates.
Customs Tax
It is decided by the different country's policy and should be paid by buyer.
You could leave us a message about the value you want us to write when placing the order.
Usually we write the product as sample and lower value just to help you avoid the customs tax as possible as we can.
You will get the wooden puzzle as your order shows.